Undoubtedly! There will always be companies claiming to be the ‘cheapest’, but that’s not and will never be our goal. We only supply high quality equipment backed up with un-rivalled professional service. Our high reputation has been built on long term customer satisfaction and retention, and not on short term profit.
No. From our experience, each customer’s requirements and operations are very individual which we insist on discussing with you at length, such that we can advise on the most suitable solution and equipment before any new sale, rental or hire takes place.
In the event that you should require a copy invoice or have a query please email us and we will endeavour to respond within 48 hours. Alternatively, if you wish to contact us personally to discuss any issues with your account please do not hesitate to do so.
Our preferred method of payment is by BACS, or by Standing Order for re-occurring invoices. Bank details will be sent to you on account set-up and are also shown in the header of our invoice and credit notes.
If you are an existing customer and have credit facilities, send us an email with your requirements and we will confirm the order. - For new customers we need to confirm a few details beforehand; send us an email with your requirements and we will follow it up.
We have a large stock of hire radios at all times. If you have an account with us, the equipment will generally be immediately available for collection by you or delivery by us, subject to any specific programming requirements. - Non-account customers would be asked to confirm payment method prior to the hire commencing.
Yes. Our service vans regularly deliver & collect equipment to and from our customers throughout the North East of England. We use a next-day courier for deliveries to our customers throughout the U.K.
The radio frequencies are the same; the voice is no longer analogue but now a string of coded zero and ones. As a result this is the same language as computers and as such interfacing digital radios to computers and digital services is a lot cheaper and simpler.
Digital radios give the impression of increased range due to the lack of noise in fringe coverage areas. Better perceived radio range have been experienced from users but digital radio should never be used to overcome a traditional radio range problem.
Rule of thumb is using line of sight principles but in the real world it can be very different. We will not quote distances as this is incorrect unless you are operating in an open field. We can extend radio range using repeaters and rebroadcast units but real world radio range testing is the only way anyone can guarantee radio range – no short cuts.